Common Questions
How do I pay?
All payments are via M-Pesa. Click the WhatsApp button for your chosen plan, send the payment, and your account is upgraded manually within minutes during business hours.
Do credits expire?
No. Credits stay in your account forever. Buy 20 today, use 5 this week, and the remaining 15 will still be there whenever you need them.
What counts as one export?
Each JPG download or MP4 video export counts as one. Previewing, adjusting settings, and re-rendering are always free and never counted.
Can I cancel Pro anytime?
Yes. Pro is billed monthly via WhatsApp. Message us before your next billing date and we'll stop the subscription with no penalties.
What's the difference between Credits and Pro?
Credits are pay-as-you-go — great if you export occasionally. Pro is for daily users. At KSh 500/month you'd need to export at least 100 times to match credits on price.
I paid but my account wasn't upgraded. What do I do?